Assertiveness in the Workplace
This one-day course will introduce new skills and techniques to help delegates become more confident and assertive in the workplace.
Cost
£225.00*Duration
1 Day
Contact us
Please contact us to discuss dates for this course.
info@sanctustraining.co.uk+44 (0) 1453 828555
Objectives
This course will teach skills and techniques to embrace assertiveness in the work environment, enabling delegates to achieve more positive results.
Course Duration
Course duration is 1 day
Who Should attend?
The course is aimed at those who would like to be more effective at making requests of others, increase their confidence in saying ‘no’ to unreasonable demands, and improve self-confidence.
Course Content
This one-day course will cover the following topics; understanding assertive behaviour, tools and techniques to develop confidence, handling challenging situations and people, communication skills, assertiveness and body language, and planning personal strategy.
Outcomes
Candidates will become more confident and effective at making requests, achieving positive outcomes, and improving levels of assertiveness.
Delegate Preparation
No prior preparation is required
Refreshments
Hot and cold drinks available when delivered at a Sanctus Training venue.