This course will help delegates develop interpersonal skills that will improve the quality of working relationships.
Course duration is 1 day
Who Should attend?
The course is aimed at those seeking to develop internal and external relationships at all levels.
The course will cover the following topics; what are interpersonal skills and why they are important, understanding the impact individuals have on others, elements of effective working relationships, communication skills, building relationships – empathy and rapport, providing others feedback, understanding emotional intelligence and achieving constructive outcomes.
On completion of the course delegates will be able to build better working relationships and improve the quality of existing ones.
No prior preparation is required
Hot and cold drinks available when delivered at a Sanctus Training venue.