Influencing and Negotiation Skills

Objectives

To develop influencing and negotiation knowledge and skills.

Course Duration

Course duration is 1 day

Who should attend?

Those who manage client and supplier relationships, and internal teams and departments.

Course Content

This one-day course will cover the following topics;

• Understanding others points-of-view
• Influencing and negotiation skills
• Tools and techniques
• How to close a deal
• 6 step negotiation process
• Barriers to success

The course will also explore delegates own specific work situations and requirements.

Outcomes

Delegates will develop the techniques used to influence, persuade and negotiate. They will also get the opportunity to work on specific situations encountered in their job role.

Delegate Preparation

No prior preparation is required

Refreshments

Hot and cold drinks available when delivered at a Sanctus Training venue.