Problem Solving Skills

Objectives

To learn or improve problem solving skills

Duration

Course duration is ½ day

Who should attend?

Junior and Middle Management, Team Leaders, Supervisors, Project Managers and anyone seeking to develop their problem solving skills.

Course content

The course will cover the following:

• What is problem solving?
• Defining the specific problem
• Defining the desired outcome
• Evaluating options, consequences and barriers
• Making a decision and achieving commitment from others
• Implementation and review

Outcomes

Upon completion of the course, delegates should understand problem solving processes and gain confidence in resolving problems efficiently with skilled judgement.

Delegate preparation

No prior preparation required

Refreshments

Hot and cold drinks available when delivered at a Sanctus Training venue.